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26 Nov 2015

How Kindness can Change Lives

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What’s free to give and can offer you a huge return on investment every time you give it? Kindness. When you open up your heart to someone with your words and actions, the feelings will not only be felt, chances are they will be returned in kind. Kindness is also usually the most appreciated when someone is new to an area and may not feel very comfortable in their new environment yet.

Dentists have the unique ability to connect with their patients, get to the root of their issues and help them smile better than they have in a while. One Ontario dentist in particular was able to help a Syrian refugee with a remarkable act of kindness. “When five-year-old Malak arrived in Canada in July, her teeth were so decayed, sharp jolts of pain kept her up at night. ‘She lived with pain for so long,’ her uncle Yaser Al Mtawa told The Huffington Post Canada. As newly arrived Syrian refugees in Kingston, Ont., her family didn’t qualify for coverage from the province’s Healthy Smiles program for kids’ emergency care. That is eligible only to families who have filed taxes. On the local level, grassroots efforts are helping the newcomers navigate a patchwork system of refugee care. In this particular case, it started with someone asking for help to fix a five-year-old girl’s teeth. And Dr. Chan didn’t start and stop with Malak. ‘He stepped forward to not only treat Malak’s teeth, but also to provide a dental care for two Syrian refugee families,’ Yaser said. After the surgery, he said Malak’s mother broke down in tears when she saw her daughter smile ‘finally free of pain.’”

Stories like these really show not only the power of kindness, but the great work being done by Ontario dentists. Make sure you contact your local Ottawa dental professional if you are in need of a check-up, cleaning or haven’t been to see a dentist in a while.

19 Nov 2015

Proper Dental Etiquette

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Going to see your Ottawa dentist should be a habit in your life. Whether you go once a year, or have the recommended bi-annual visits, it’s important that you regularly visit your dental professional. While at the dentist, it is also important to remember that you are in their chair, in their office and should follow what they say as they have your best intentions at heart. Now, this doesn’t mean that if you feel pain you shouldn’t let them know, but rather if they give you specific instructions on what you should be doing while in their chair, it is best that you follow them.

A good example of this is the use of your cell phone during a dental examination. Life is busy for most people, and constantly using your smartphone may be necessary, but it can make things more difficult for the dentist. “My first patient is a young man of 19 years of age; I am getting him ready for a complicated procedure that will take us over one hour. He comes in five minus late, and does not get off his phone. I asked him to put his phone away. This young man wanted to hold his phone due to slight dental anxiety. I am very understanding and empathetic of dental fears, so I let him. However, he would not stop messaging someone on Facebook. I made a request for him to turn his phone off because he is not letting me do my job.”

The next time you visit your local Ottawa dentist make sure you are aware of your smartphone usage. The average dental examination and cleaning will usually not exceed 45 minutes, so it may be in the best interest of all parties involved to put your phone in your pocket and wait until everything is done before you resume using it.